How we can help

E-commerce Management

We can build your new e-commerce store or manage your existing one, utilizing best practices of leading e-commerce brands.

Omnichannel Fulfillment

B2B, D2C, Amazon FBA, FBM, and a bunch of other acronyms. We either do it or can help you figure it out.

Freight Coordination

Getting product to your customers is just the start. We can also coordinate your shipments between suppliers, wholesalers, retailers, and anyone in between.

Kitting + Subscription Boxes

We can work with you to design and build unique kits with multiple products or monthly subscription boxes.

In-house Parcel Insurance

Instead of waiting weeks (or months) to get money back from a carrier that damaged your products in transit, we'll provide you with the money within 5 days.

Customs Brokerage

Growing internationally? We can help you navigate various customs requirements between countries.

Just a few of the amazing clients we've served in the wellness industry.

Our mission: Sustainably deliver health to 10 million customers worldwide

“We couldn’t believe how seamless it all was.”

Matt Christopherson, Opscotch

“The reviews had so many stars. We were impressed.”

Bella Ridley

“If you're in the mood to say wow, then buy Yuge.”

James Godwin

What you can expect to see:

Communication
Accuracy
Urgency

What you won't see:

Unnecessary fees
Wasted resources
Ghosting
Something nobody's talking about.

It's all about communication.

There's nothing more frustrating than not being able to get answers. We get it. We've been there.

How we communicate

We respond to support requests within 4 business hours. Depending on your request, we may not have the answer right away but we'll at least let you know that we've started looking into it.

When mistakes are made

We're human. We don't use robots. So mistakes will occasionally be made. Any logistics partner that promises otherwise isn't being as truthful as they should. What sets us apart is: (1) we'll admit when we've made a mistake, (2) we'll fix the mistake as soon as possible and communicate with you the entire time, and (3) we'll work on fixing the process that led to the mistake so that it doesn't happen over (and over and over) again.
About Us

Working with a 3PL fulfillment company doesn't have to be stressful

We know how the big fulfillment companies operate: rigid rules, no flexibility, surprise fees, and customer service that takes days to respond when every hour (or minute!) matters to your business. That's why we built Supership: we work with your business, not against it.

Learn more about us

We're entrepreneurs too

We've been entrepreneurs, small business owners, and e-commerce operators. So we've experienced (and still experience!) first-hand the stress that comes with running a business and how the right warehousing + fulfillment partner can help decrease that stress. We operate as a small business and speak your language. We've designed our services around meeting the needs of your business, not the other way around.

Learn more about us

Questions. Answered.

Where are your warehouses located?
We have locations in Toronto and Vancouver. We can work with you to move inventory around North America to reduce shipping costs to your customers.
I don't currently work with a 3PL and just ship from my home. Am I too small for you?
Unlike some fulfillment companies, we work with businesses of all shapes and sizes. We don't mandate a minimum number of orders per month or a minimum number of products. We review each potential client on a case-by-case basis and are fully transparent about whether or not we feel we'll be a good fit for each other.
I just need someone to help me arrange some shipments. Can you do that for me?
Yes! You don't need to use us for warehousing and fulfillment in order to benefit from our freight coordination services. We can help you arrange air, sea, and ground shipments, whether a full container or a couple parcels. We can even help with the (terribly unfun) customs paperwork. Give us a shout!

Get In Touch

Got more questions? Ready to hop on board? Let's chat!
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Subscribe

Get a monthly email with helpful insights about logistics for growing brands.